Frequently Asked Questions (FAQs)

General Questions

Please call us so that we can provide you with a customized fee quote based on your specific needs. You may contact us on our cell phone at +52 1 (33) 1220-0150.

Alternatively, you may send us an email, attaching any relevant documents, comments and your contact information to the following address: contacto@connectional.com.mx and we will send you the quote as soon as possible.

We accept various forms of payment including cash, bank transfers, and credit card payments through PayPal. If you would like, we can provide you with our account number so that you can make the payment directly in a banking institution or through the self-service stores that provide this service.

QUESTIONS ABOUT TRANSLATION SERVICES

The turn-around time is based on the size of the project, the word volume, and the needs of the client.

Yes, we can. If your project needs to be rushed, just let us know and we can discuss your needs. We are specialists in translating large volumes of text in a short amount of time.

When applicable or requested, we sign a confidentiality agreement with you, as does each team member who comes in contact with the confidential document. Please let us know any concerns you might have about your data, and we can discuss the details with you.

Of course! We can send your certified translation directly to you, in any part of Mexico or abroad through professional courier services.

QUESTIONS ABOUT INTERPRETING SERVICES

Yes! We have the interpreter booth, microphones, transmitters, headphones or bodypacks and everything necessary for a full-service successful simultaneous interpreting event.

Yes. If the client already has the necessary equipment, we can provide just the interpreting service, and you provide all the equipment.

Yes, we are located in Guadalajara, Jalisco, but we offer our services all over Mexico and abroad.

Calle Nelson 421-1
Fracc. Terranova C.P. 44690
Guadalajara, Jalisco, México
Teléfono: +52 1 (33) 1220-0150

SERVICES

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